For Sellers

Getting Verified

• Why do I need to verify?
• What do I need to do to verify?
• What types of ID do you accept? 
• I did not receive my one time verification code
• Owned by another business?

Receiving Funds

• When will funds arrive in the Escrow account?
• What does payment initiated mean?
• What are the fees? And who pays them?
• Why do we charge fees?
• When will I receive the money?

Disputes

• I’ve completed the job but the buyer isn’t releasing the money, what should I do?
• Does it cost money to dispute?
• What information do you need from me to be able to raise my dispute?
• What happens when you notify the Responding Party?
• What happens when i've sent my documents?
• What if the other party doesn't respond?

See all 8 articles

Extra Documents

• Why do you need a document from me?
• Uploading an extra document
• What selfie should I upload?
• What is a shareholder document?
• What shareholder documentation do I need to provide if my company is publicly owned?
• What is a Proof of Address document?

See all 8 articles