If you're having problems with scanning your ID and taking a selfie. Close the pop-up window, hit "confirm" and a banner should appear that asks for your documents to be uploaded.
You can add your documents manually. If you need to come back to upload them later, you can sign in when you're ready and click on "profile" to upload.
Check out what IDs we accept and what kind of selfie to upload.
If you have any questions, please e-mail email@example.com